Microsoft

Dynamics 365 (CRM)-integraatio webinaareille (Univid)

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The best Microsoft Dynamics 365 webinar integration

A good Microsoft Dynamics 365 CRM integration for webinars means you can use your own signup forms and Campaigns in Dynamics, manage all of your contacts in your own CRM, but also smoothly connect it with your webinar for insights. All this is possible with Univid.

For example, you can automatically create Univid webinars from Dynamics, enroll registrants from your Campaigns, set up reminders, and run engaging live sessions in Univid. You can also get attendee insights back into Microsoft Dynamics - for example things like who attended, watch time, etc.

What is Microsoft Dynamics 365 CRM?

Microsoft Dynamics 365 CRM is a popular tool specifically designed to simplify the management of customer relations. It's an all-encompassing platform that can manage customer information, plan sales activities, and analyze your performance effectively.

A highlight of Microsoft Dynamics CRM is its integrative capabilities. This means it works seamlessly with many different software types - in essence, it neatly connects all the dots. A key feature is the ability to sync data from your webinar software, like Univid, directly into Dynamics CRM. It streamlines the process of gaining critical insights from your webinars and applying this knowledge to your sales strategies.

Simply put, Microsoft Dynamics 365 CRM is your solution for efficiently managing customer relationships and sales tasks. It provides significant insights requiring minimal effort, making it an invaluable tool in your sales and marketing tech stack - also enabling agentic workflows for your webinars.

Webinar Use Cases with Microsoft Dynamics 365

Through Microsoft Dynamics x Univid, you can automate your tasks, and integrate your webinars with with both your internal systems, or your favourite third-party applications.

Here are a few more specific use cases:

• Create webinars from Dynamics

• Invite registrants from a landing page or form

• Automatically invite contacts from your own data

• Automatically find out who registered for your webinars

• Get attendance information and engagement data

This, and much more - all through the Univid x Dynamics webinar integration.

How does the Dynamics 365 CRM integration for webinars work?

(A) Send webinar data into Univid

The Microsoft Dynamics webinar integration enables you to send data to Univid from your own systems - both manage webinars and registrants, for example things like:

• Register attendees from your own form or landing page

• Create a webinar from your own system using a design template

• See who registered for your webinars

(B) Get webinar data into Dynamics from Univid

The integration to Dynamics CRM also enables you to get data from your webinars in Univid. For instance:

• how much your customers engaged with your webinars

• which of your customers attended your webinars

• who watched the on-demand recording

This can help you understand your attendees and webinar efforts better - both which parts of the webinar your attendees like, who clicked your CTA-buttons, etc.